1. Which of the following is not a state in Kolb’s (1984) experiential learning cycle

1. observation and reflection
2. abstract conceptualisation
3. experimentation
4. manipulation

2. Which approach to employee development is associated with learner participation and interaction

1. facilitation
2. instruction
3. rote learning
4. off-the-job training

3. Where the focus is on teaching learners standard operating procedure, for example in using basic machinery, what approach to training is most commonly used

1. instruction
2. facilitation
3. coaching
4. work shadowing

4. Which of the following is not a stage in the systematic training cycle

1. identify training needs
2. design training interventions
3. pre-empt competitors’ training
4. evaluate training outcomes

5. Which of the following is not one of the three levels at which training needs can be identified, as suggested by Boydell (1976)

1. organisational
2. job or occupational
3. departmental
4. individual