Learning objectives for each chapter have been provided to help keep track of the key concepts you need to master in each chapter. 

• To define internal and external labour markets
• To outline the role of HRM as the interface between an organisation and its labour markets
• To identify the changing labour market conditions under which contemporary organisations operate
• To critically evaluate the implications for HRM of the knowledge economy
• To outline how labour market trends are impacting upon how organisations utilise labour and how HRM practices are driving labour market change
• To outline the various ways that firms can respond to different labour market conditions
• To outline the notion of organisational flexibility and how various forms of flexible working practices impact on both employers and employees