Learning objectives for each chapter have been provided to help keep track of the key concepts you need to master in each chapter. 

• To outline the mechanisms through which management can seek to manage and improve individual, team and organisational performance
• To explain what is meant by the term ‘performance management’ and how this relates to other areas of HRM
• To outline the component parts of performance management systems
• To discuss mechanisms by which individual performance is measured
• To explain and critique the rationale for the management of organisational culture in pursuit of improved individual and organisational performance.