AFTER COMPLETING THIS CHAPTER, YOU SHOULD BE ABLE TO:

4.1 Define language, and explain the triangle of meaning.

4.2 Explain the factors at work in the communication of meaning.

4.3 Identify problems experienced when attempting to share meaning, including patterns of miscommunication.

4.4 Discuss the relationship between culture and language.

4.5 Discuss the relationship between gender and language.

4.6 Explain how power affects language use.

4.7 Explain how incivility affects language use.

4.8 Analyze how technology influences language use.

4.9 Apply techniques for improving language skills.