The Communication Age: Connecting and Engaging
Answers to In-Text Questions
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Teleworking
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An informal communication network is established through the social interactions that occur among coworkers.
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intensity, repetitiveness, duration, perceived power disparity
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Symbolic, role, interactive, and contextual
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Values are the strategies, goals, and philosophies that act as guidelines for work behavior, whereas assumptions are the taken-for-granted beliefs, perceptions, and feelings that members hold about themselves, their relationships with coworkers, and the workplace itself.
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Workplace socialization
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A memorable message is a short and simple yet serious statement uttered by a superior and targeted toward a particular subordinate that is intended to reinforce appropriate work behavior and conduct.
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lateral
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the same hierarchical level; no formal authority over each other
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superiors and subordinates; collegial peers; special peers