Click on the following links. Please note these will open in a new window.

LO 9-1: Identify the components that comprise workplace communication

Video Gibbs Supportive and Defensive Climates

In depth lecture about supportive versus defensive communication climates.

LO 9-2: Differentiate among the three levels of organizational culture

Video Importance of Culture

Adam Bryant, writer for the New York Times, discusses what is workplace culture?

LO 9-4: Describe the ways in which workers engage in dissent at the workplace

Web Link How to Communicate Dissent at Work

Harvard Business Review offers strategies to effectively communicating dissent.

LO 9-5: Distinguish among the types of relationships that develop at work

Video Be an Opportunity Maker

Discussion of how we can use our own disability to help ourselves and others achieve their success.

Video Improving Difficult Work Relationships

Why working relationships can go wrong and how to fix them.