1. Identify the components that comprise workplace communication

Workplace communication is task-oriented, goal-directed, and consequential. Consider that while the primary purpose of developing relationships with coworkers is to help the workplace accomplish its tasks and meet its goals, these relationships also have consequences.

2. Differentiate among the three levels of organizational culture

Workplace culture consists of three levels: artifacts, values, and assumptions. Becoming aware of each level allows you to identify with and accept the culture. This awareness also helps you decide whether a particular workplace is the best fit for you.

3. Explain how employees are socialized into an organization

Socialization is a three-stage process that begins once employees decide to pursue an organizational position and ends when employees leave the workplace. Whether and how employees are socialized into an organization depends on their participation in workplace activities, attention paid to memorable messages, and use of information-seeking strategies.

4. Describe the ways in which workers engage in dissent at the workplace

While workplace dissent can be expressed to superiors, coworkers, and family and friends, it is most effective when it is expressed in an articulated manner that either is supported with factual evidence or offers solutions to existing organizational issues. This way, the expression of dissent is attributed to concerns with the welfare of the workplace rather than any ulterior motives.

5. Distinguish among the types of relationships that develop at work

Although the development of workplace peer relationships, friendships, and romantic relationships is inevitable, remember that each one of these relationships differs in its function. For these relationships to be enjoyable, workers must be able to separate their personal life from their work life. Not doing so usually is detrimental to both employees and their organization.