The Communication Age: Connecting and Engaging
Second Edition
Learning Objectives
1. Identify the basics of the interviewing process
The interview process is relational. Interviewing is a form of communication that supports personal and professional success.
2. Explain how to prepare for and use common types of interview questions
There are various types of interview questions (e.g., open-ended, closed, primary, probing, natural, leading, hypothetical, illegal). While it is difficult to predict the types of questions you will encounter in any employment interview, remember that the process of self-inventory is a good strategy to use in preparation.
3. Describe how an interview is typically structured
Verbal and nonverbal communication are important during the opening, body, and conclusion of the interview process. Be prepared for a variety of interview environments and try to adapt if you run into the unexpected.
4. Describe the factors that shape the interview environment and its influence on communication
The different types of interviews are important to remember. Be ready to customize your résumé and/or portfolio to make the best impression possible