The Communication Age: Connecting and Engaging
Second Edition
SAGE Original Video
Communication In Action 1.1: Selecting a Communication Channel
Luke asks his workplace supervisor, Ben, for a day off. How does Luke’s choice of communication channel influence the response to his request?
Communication In Action 1.2: Convergence and Distraction
Communication technology gets in the way as this couple attempts to have a face-to-face conversation. What could they do differently to connect and engage one another more effectively?