Chapter Overview:

The authors work to distinguish the differences between listening and hearing. While doing so, the authors also push the notions of listening through a discussion of how our cultural locations, context, and individual lived experiences play a key role in our listening stance. Furthermore, the authors invite to explore critical compassionate listening through the work of Performance scholar, Dwight Conquergood. The author’s end this chapter with a discussion of dialogic listening.

Chapter Goals:

• Distinguish between listening and hearing
• Explore listening as a stance that is shaped by context, individual experience and cultural expectations
• Explore listening as dialogic engagement
• Consider listening as a means of learning

Chapter Outline:

1. Beyond Hearing: Listening as Stance
2. Dialogic Listening
3. Listening as Double Articulation
4. Public Advocacy: Listening to Learn