Video and Multimedia
Click on the following links. Please note these will open in a new window.
Video
Tips for Communication
http://www.ted.com/talks/julian_treasure_how_to_speak_so_that_people_want_to_listen
In “How to Speak So That People Want to Listen,” Julian Treasure provides tips on how to be more effective at communicating. TEDGlobal, February 2013. (9:58).
This video relates to Learning Objective 11.1. Read more on page 287.
Informal Channels of Communication
https://www.youtube.com/watch?v=OeEphjImzsA
Clips from The Office show how gossip can travel. (2:53).
This video relates to Learning Objective 11.3. Read more on page 292.
E-Mail
http://www.youtube.com/watch?v=HTgYHHKs0Zw&sns=em.
This humorous video imagines if e-mail exchanges happened in person (3:22).
This video relates to Learning Objective 11.4. Read more on page 294.
Conference Calls
http://youtu.be/DYu_bGbZiiQ
“A Conference Call in Real Life” shows what a conference call would be like if it maintained its characteristics but happened in person. (4:04).
This video relates to Learning Objective 11.4. Read more on page 297.
Cross-Cultural Miscommunication
https://www.youtube.com/watch?v=wVDA7akwXsI
This video from the Travel Channel’s Hotel Amazon shows an example of cross-cultural mis(communication). (1:55).
This video relates to Learning Objective 11.5. Read more on page 298.
Body Language
http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are
Amy Cuddy's TED talk, “Your Body Language Shapes Who You Are,” offers insight into how body language affects thinking. TEDGlobal, June 2012. (21:02).
This video relates to Learning Objective 11.6. Read more on page 300.
Audio
Voice Mail
http://www.npr.org/sections/alltechconsidered/2015/06/10/412866432/businesses-are-hanging-up-on-voice-mail-to-dial-in-productivity
“Business Are Hanging Up on Voice Mail to Dial In Productivity.” All Tech Considered, Morning Edition, NPR. June 12, 2015. (4:12).
This audio resource relates to Learning Objective 11.4. Read more on page 296.
Media Quiz
Check your understanding of the media resources for this chapter by taking the media quiz.
