Learning Objectives
After studying this chapter, you should be able to do the following:
3-1 Describe the OUCH test and its four components, and identify when it is useful in an organizational setting.
3-2 Identify the major equal employment opportunity (EEO) laws and the groups of people that each law protects.
3-3 Briefly describe the EEOC’s functions, employee rights, and employer responsibilities in conjunction with EEO laws.
3-4 Discuss the differences among equal employment opportunity, affirmative action, and diversity.
3-5 Identify the two primary types of sexual harassment and how to reduce company risk from harassment lawsuits.
3-6 Discuss the employer accommodations that are required to avoid unnecessary religious discrimination.
3-7 Discuss trends in HRM including the role of technology in diversity management and sexual orientation and gender identity discrimination.