After studying this chapter, you should be able to do the following:

8-1 Discuss the difference between performance management and performance appraisals.

8-2 List and briefly discuss the purposes of performance appraisals.

8-3 Identify and briefly discuss the options for what to evaluate in a performance appraisal.

8-4 Briefly discuss the commonly used performance measurement methods and forms.

8-5 Identify and briefly discuss available options for the rater/evaluator.

8-6 Identify some of the common problems, and how to avoid the problems, with performance appraisals.

8-7 Briefly discuss the differences between evaluative performance reviews and developmental performance reviews.

8-8 Review the methods to improve employee engagement through performance management and the issue of electronic performance management.