After studying this chapter, you should be able to do the following:

5-1 Identify and discuss the primary goal of the recruiting process and the major external forces acting on recruiting.

5-2 Briefly discuss the main items we need to consider before recruiting.

5-3 Discuss the major advantages and disadvantages of both internal and external recruiting.

5-4 Identify and briefly discuss the major challenges and constraints involved in the recruiting process.

5-5 Discuss the basic methods available for evaluating the recruiting process.

5-6 Briefly identify the differences between millennials and Generation Z, and what we can do using the concept of Grit to recruit better candidates from these generations.