Learning Objectives
After studying this chapter, you should be able to do the following:
1-1 Identify the difference between the traditional view of human resource management (HRM) and the present view.
1-2 Identify the major challenges that HR managers face in a modern organization; note especially where we are not doing well.
1-3 Identify and briefly describe the four critical dependent variables that managers must control in order to compete in a 21st century organization.
1-4 Describe the four major HRM skill sets.
1-5 Discuss the line manager’s six HRM responsibilities.
1-6 Identify and briefly describe the eight major HRM discipline areas.
1-7 List some of the major resources for HRM careers.
1-8 Explain the five parts of the practitioner’s model for HRM and how the model applies to this book.
1-9 Describe how employee engagement affects productivity.