Click on the following links. Please note these will open in a new window.

Principles of Goal-Setting
http://lifehacker.com/set-meaningful-goals-with-these-five-principles-1587233166
This page, which includes a video, describes elements of goal-setting applicable for individuals and groups.
This resource relates to Learning Objective 5.4. Read more on page 129.

Expectancy Theory and Analytics
http://www.techrepublic.com/article/zig-and-zag-at-the-right-times-with-the-help-of-advanced-analytics/
“Mix one part advanced analytics with one part Expectancy Theory, and the result should be an organizational culture that you can shape.”
This resource relates to Learning Objective 5.5. Read more on page 131.