Click on the following links. Please note these will open in a new window.

Organizational Change
https://www.youtube.com/watch?v=dhkLMKxncc8
Organizational Change Management (OCM) is the investment by the leadership to drive the desired individuals and organizational performance levels during the change phase. (3:36).
This resource relates to Learning Objective 16.1. Read more on page 407.

Managing Resistance to Change
https://www.youtube.com/watch?v=79LI2fkNZ2k
Heather Stagl’s TEDx talk, “How to Deal with Resistance to Change.” (10:45).
This resource relates to Learning Objective 16.3. Read more on page 417.

Change and Organizational Development
https://www.youtube.com/watch?v=0NMz1UX5XUE
Donald Anderson discusses the future of organization development. (2:36).
This resource relates to Learning Objective 16.4. Read more on page 423.

Organizational Development
https://www.youtube.com/watch?v=ZMAa8u8PfcA
Henry Mintzberg discusses leadership and organizational development. (19:09).
This resource relates to Learning Objective 16.4. Read more on page 424.