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SJ-userguide.pdf

Hard and Soft Influence Tactics
“The use of hard and soft influence tactics in cooperative task groups”

Van Knippenberg, B., van Eijbergen, R., Wilke, H. (1999). The Use of Hard and Soft Influence Tactics in Cooperative Task Groups. Group Processes & Intergroup Relations, 2(3), 231-244.

Questions that apply to this article:

1. Based on your reading of this article, when should someone be more willing to utilize hard tactics as opposed to soft tactics?
2. In your opinion, other than competence of individuals and confidence in correctness of the solution, what are some other factors that would determine whether someone is likely to use hard or soft influence tactics?