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Journal Article 1: Byron, K., & Baldridge, D. C. (2007). E-mail recipients’ impressions of senders’ likability: The interactive effect of nonverbal cues and recipients’ personality. International Journal of Business Communication, 44, 137-160.

Abstract: Although e-mail recipients rely on nonverbal cues to form impressions of senders, relatively little is known about specific contextual factors that may influence sender perceptions in computer-mediated communication. Results from an experiment found that the receivers' personalities influenced their perceptions of the e-mail sender both directly and indirectly through perceptions of nonverbal cues. These results support the notions that the meaning of nonverbal cues is contextually bound and that receivers' personalities influence perceptions of both nonverbal cues and senders. Implications for managers and organizational performance are discussed.

Journal Article 2: Snyder, J. L. (2010). E-mail privacy in the workplace: A boundary regulation perspective. International Journal of Business Communication, 47, 266-294.

Abstract: This study applied communication boundary management theory to examine employee responses to workplace e-mail monitoring. Specifically, a measure of perceived workplace e-mail privacy (PEP) was developed and fit to a model of antecedents and consequences. To accomplish this, the study used an online survey methodology to gather employee perceptions related to workplace e-mail monitoring. Results indicated that PEP is a two-dimensional construct capturing one’s proficiency at maintaining privacy and concerns about the organization’s ability to infringe on e-mail privacy. In support of the boundary management perspective, the data revealed that perceptions of workplace e-mail monitoring and PEP were related to the perceived quality of one’s workplace relationships, especially with top management.

Journal Article 3: Timmerman, P. D., & Harrison, W. (2005). The discretionary use of electronic media: Four considerations for bad news bearers. International Journal of Business Communication, 42, 379-389.

Abstract: Communicating negative information to subordinates is one of the more discomforting managerial responsibilities. Yet managers frequently have to make tough decisions which sometimes result in unfavorable outcomes for subordinates. Managers may be lured into using electronic media to distance themselves from the victim(s) of the bad news. A consequence of this choice may be more negative employee reactions than is necessary. We present four considerations balancing efficiency of communication with sensitivity to the impact, increasing employee acceptance of undesired outcomes.

Journal Article 4: Sacks, M. A., & Graves, N. (2012). How many “friends” do you need? Teaching students how to network using social media. Business and Professional Communication Quarterly, 75, 80-88.

Abstract: Student reliance on social media is undeniable. However, while we largely regard social media as a new phenomena, the concepts underlying it come directly from social network theory in sociology and organizational behavior. In this article, the authors examine how the social network concepts of size, quality, complexity, diffusion, and distance determine the situational usefulness of social media tools such as Facebook, LinkedIn, and Twitter. The authors also provide in-class and out-of-class teaching assignments that help students recognize the specific ways in which social networks can aid or hinder their professional endeavors.