Video and Multimedia

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LO 2.2. Define verbal communication

Video 1: Small Business Communication Skills: Importance of Communication Skills for Small Business
Description: This video discusses the importance of properly creating the communication process in business communication.

Audio 1: The Racially Charged Meaning Behind the Word 'Thug'
Description: An audio exploring the origin or creation of a word and the changing of the meaning of the word

Web 1: Business Communication and Building Critical Skills
Description: This article identifies skills that are critical for successful business communication.

LO 2.2. Define nonverbal communication

Video 2: Nonverbal Communication: Regulating Conversation
Description: An entertaining video that provides numerous tips that can be used in personal and business situations

Audio 2: A Poker Player's Tells Are in the Hands As Much As the Face
Description: An interview with a researcher looking for a real-life example of the way our internal choices influence our behavior whether we want it to or not

Web 2: How We Communicate Through Body Language
Description: The article shares how nonverbal communication bestows advantages in both personal and business life.

LO 2.3. Appraise your verbal and nonverbal communication skills

Video 3: 8 Ways to Improve Your Communication Skills
Description: The video challenges viewers to practice solid speaking skills.

Audio 3: Doctors' Communication Skills
Description: An audio news story discussing how doctors will soon be required to test his or her communication skills and demonstrate that ability

Web 3: How Good Are Your Communication Skills?
Description: This article provides a short test to help the reader analyze his or her communication skills.

LO 2.4. Discuss examples of how verbal and nonverbal communication are related

Video 4: Cecilia Rose: The Difference Between Verbal and Nonverbal Communication
Description: The speaker defines the interrelationship of verbal and nonverbal communication.

Audio 4: Soldier: Wartime Stress Often Ends Marriages
Description: An audio interview with a formerly deployed soldier whose marriage ended because of communication challenges

Web 4: Similarities Between Verbal & Nonverbal Communication
Description: The article discusses the difference between verbal and nonverbal communication and also some unique similarities.