Click on the following links. Please note these will open in a new window.

LO 3.1. Explain the differences between hearing and listening

Video 1: How to Listen Better: The Process of Hearing
Description: This teaching video describes the differences between listening and hearing.

Audio 1: How Do We Listen When We're Unable to Hear?
Description: An audio that introduces the listeners to a musician who is mostly deaf and yet is a world-renowned percussionist

Web 2: The Difference Between Hearing and Listening Skills
Description: The article identifies differences between hearing and listening and describes how listening goes far beyond the natural hearing process.

LO 3.2. Discuss the barriers to listening and how to avoid them

Video 2: Barriers to Listening
Description: A clip from the movie "A Few Good Men" that provides examples of various specific barriers to listening

Audio 2: Close Listening: How Sound Reveals the Invisible
Description: An interviewer seeks to show how sounds and the recognition of the meaning of the sounds can be at times hard to detect.

Web 2: Empathic Approach: Listening First Aid
Description: The article shares how the role of the listener is to emotionally prepare to listen.

LO 3.3. Describe strategies for developing and sustaining professional excellence using active listening skills

Video 3: Active Listening: How to be a Great Listener
Description: This video challenges viewers to practice solid active listening skills.

Audio 3: How Can Listening Transform an Entire Community?
Description: An audio news story discussing how real listening can mean that we have to redefine our sense of community to develop a sense of empathy

Web 3: Listening Skills Test
Description: This article is a short test to help the reader analyze his or her listening skills.

LO 3.4. Define the six-step process of listening

Audio 4: How Can We All Listen Better
Description: An audio interview where people are challenged to listen consciously

Web 4: Listen Like a Lawyer
Description: This blog article provides a brief overview of the HURIER listening model.