Learning Objectives
After reading this chapter, you will be able to do the following:
- Make predictions about the intentionality of behavior using Kelley’s covariation model (consensus, consistency, distinctiveness, and locus of control)
- Identify types of, conditions, and communicative strategies for reducing uncertainty
- Use the concepts of expectancy, violation valence, and communicator reward valence to predict whether someone will reciprocate or compensate a violation
- Explain how, by increasing or decreasing the magnitude of dissonance between beliefs and behaviors, one can influence or prevent change
- Compare and contrast the major theoretical approaches to intrapersonal communication
- Provide systematic understanding of a professional situation by employing theories of intrapersonal communication