Learning Objectives

After reading this chapter, you will be able to do the following:

  1. Articulate the four functions and three types of communication identified in the functional approach to decision making
  2. Recommend strategies to prevent groupthink
  3. Articulate how adaptive structuration theory illuminates the group decision-making process
  4. Explain the development of a rhetorical vision using symbolic convergence theory
  5. Compare and contrast major theoretical approaches to group communication
  6. Provide systematic understanding of a professional situation by employing theories of group communication