After studying this chapter, you should be able to do the following:
8.1: Identify and discuss the three parts of the motivation process.
8.2: Compare and contrast Maslow’s hierarchy with McClelland’s needs theory.
8.3: Produce an example of a SMART goal.
8.4: Describe the job characteristics theory (JCT) and why growth needs matter.
8.5: Explain why fairness is a necessary condition for leadership using equity theory and the four types of organizational justice.
8.6: Discuss how the expectancy theory of motivation predicts effort.
8.7: Summarize how self-fulfilling prophecies affect motivation.