After studying this chapter, you should be able to do the following:

1.1: Define the concept of organizational behavior (OB).
1.2: List and give examples of the four sources of information used in evidence-based management (EBM).
1.3: Define critical thinking and explain the critical thinking skills leaders need.
1.4: Discuss five types of outcome variables studied in OB.
1.5: Compare the levels of analysis in OB research.
1.6: Develop plans for using OB research to improve employee job performance.