Learning Objectives

After studying this chapter, you should be able to do the following:

10.1: Explain the difference between a working group and a team.
10.2: Illustrate the relationship between team purpose and performance by using a team charter.
10.3: Compare and contrast the five-stage and team performance curve models of team development.
10.4: Describe the three main aspects of team effectiveness.
10.5: Compare and contrast consensus decision-making and the nominal group technique (NGT).
10.6: Generate an example of how a team leader can reduce social loafing.