Learning Objectives

After studying this chapter, you should be able to do the following:

14.1: Define organizational culture, and describe the seven characteristics.
14.2: Compare and contrast market, bureaucracy, and clan cultures.
14.3: Demonstrate understanding of the two characteristics of strong cultures by providing examples.
14.4: Explain how employees learn organizational culture through the socialization process.
14.5: Discuss four ways that employees learn organizational culture.
14.6: Compare and contrast organizational culture and climate.