After studying this chapter, you should be able to do the following:

4.1: Define the concept of an attitude and know its three components.
4.2: Define job satisfaction and know the consequences of dissatisfaction.
4.3: Explain the role of job attitudes in the job search process.
4.4: Discuss the concept of organizational commitment and its three components.
4.5: Define perceived organizational support (POS), and explain its relationship to fairness in the workplace.
4.6: Explain psychological empowerment and its relationship to job performance.