After studying this chapter, you should be able to do the following:

6.1: Define leadership and explain the difference between being a manager and being a leader.
6.2: Demonstrate the role of leaders in the motivation process using path–goal theory (PGT).
6.3: Illustrate the leader–member exchange (LMX) model with an example.
6.4: Explain why trust is important and how to repair it.
6.5: Compare and contrast the elements of transactional and transformational leadership.
6.6: Illustrate the role of morality in ethical, servant, and authentic leadership.