1. Identify the quality and value of a product you purchased recently.

LO: 2-1: Explain how internal and external environmental factors affect the internal business environment.

2. Give an example of how one firm’s competitors have affected that business.

LO: 2-1: Explain how internal and external environmental factors affect the internal business environment.

3. Identify the cultural heroes, stories, slogans, symbols, and ceremonies for an organization you are/were a member of.

LO: 2-2: Describe the three levels of organizational culture and their relationship to each other.

4. Give at least two organizational examples of unethical behavior and the justification that was used in each instance.

LO: 2-3: State the ethical viewpoints used to define ethics.

5. Give an example from an organization where you work or have worked of behavior at each of the three levels of moral development.

LO: 2.5: Name three factors that influence behavior to be ethical or unethical.

6. Select a business and identify how it manages ethics.

LO: 2-7: State three things organizations should do to manage ethics.

7. Select a business and identify how it is socially responsible on a specific issue.

LO: 2-8: Characterize the three levels of social responsibility and explain its relationship with sustainability.

8. Select a business and identify its sustainability practices.

LO: 2-8: Characterize the three levels of social responsibility and explain its relationship with sustainability.

Additional Work Application Questions (not in the book)

1. State the mission of an organization, preferably an organization you work for or have worked for.

LO: 2-1: Explain how internal and external environmental factors affect the internal business environment.

2. Illustrate the systems process for an organization you work for or have worked for.

LO: 2-1: Explain how internal and external environmental factors affect the internal business environment.

3. Give an example of how technology has affected one or more organizations, preferably one you work for or have worked for.

LO: 2-1: Explain how internal and external environmental factors affect the internal business environment.

4. Describe the organizational culture at all three levels for a firm you work for or have worked for. Does the organization have a strong or a weak and a healthy or an unhealthy culture?

LO: 2-2: Describe the three levels of organizational culture and their relationship to each other.