1. Describe specific examples of the resources used by a present or past boss. Give the manager’s job title and department.

LO: 1-1: State how the study of management helps develop personal and professional skills.

2. Identify a specific manager, preferably one who is or was your boss, and explain what makes him or her successful or unsuccessful. Give examples.

LO: 1-1: State how the study of management helps develop personal and professional skills.

3. Identify a specific manager, preferably one who is or was your boss, and give examples of how that person performs each of the four management functions.

LO: 1-4: State the four management functions.

4. Identify a specific manager, preferably one who is or was your boss, and give examples of how that person performs in each of the three management role categories. Be sure to identify at least one of the three or four roles in each category.

LO: 1-5: Explain the three management role categories.

5. Identify the levels of management in a specific organization by level and title. Be sure to give the organization’s name.

LO: 1-6: Describe the differences among the hierarchy of management levels in terms of skills needed and functions performed.

6. Would you prefer to work for a small or large business, and a profit or not-for-profit organization?

LO: 1-6: Describe the differences among the hierarchy of management levels in terms of skills needed and functions performed.

Additional Work Application Questions (not in the book)

1. Select a manager, preferably one who is or was your boss, and state the specific management skills he or she uses on the job.

LO: 1-3: List the three skills of effective managers.

2. Identify which type of boss you have now or have had previously. If that person is or was a functional manager, be sure to specify the functional tasks of the department.

LO: 1-6: Describe the differences among the hierarchy of management levels in terms of skills needed and functions performed.