Learning Objectives

1-1. State how the study of management helps develop personal and professional skills.
1-2. Describe a manager’s responsibility.
1-3. List the three skills of effective managers.
1-4. State the four management functions.
1-5. Explain the three management role categories.
1-6. Describe the differences among the hierarchy of management levels in terms of skills needed and functions performed.
1-7. Summarize the major similarities and differences between the classical and behavioral theorists.