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Video

Video 12.1: Milken Institute: Communication and Crisis Management

Description: Long-form video on a panel hosted by the Milken Institute on Crisis Management and Communications.

Video 12.2: Crisis Management PR

Description: Brief video on Crisis Management PR discussing the issues surrounding managing PR crises.

Web Article

Web Article 12.1: CNBC: Wells Fargo CEO John Stumpf Will Not Resign

Description: In this video, Wells Fargo’s attention to the issues management process is a prime example of “too little, too late.”

Web Article 12.2: OECD: Strategic Crisis Management

Description: Document discussing OECD Risk Management: strategic crisis management.