Click on the following links. Please note these will open in a new window.

Video

Respond With Constructive Criticism
“How to Give Constructive Criticism”
The speaker shares 8 points in giving constructive criticism.

Analyze Your Listening Skills
“How to Listen Better:  Evaluating and Critically Listening”
The speaker explains how critical listeners prepare to listen.

The Ability to Listen Critically
“5 Ways to Listen Better”
In this short, valuable TED talk, Julian Treasure shares five ways to re-tune your ears for conscious listening to both other people and the world around you.

Audio

Approach the Speaker’s Stand
“Communication Steroids Podcast:  Avoiding Vagueness”
The podcast humorously discusses the dangers in using vague buzzwords and jargon that obscure your meaning while negatively affecting the audience.

Ethnocentrism
“Ethnocentrism”
A Black Eyed Peas song “Where is the Love” accompanies ethnocentrism pop ups and arresting photographs to explain the dangers of ethnocentrism.

Taking Notes
“Consecutive Note-Taking”
The speaker explains the connection between memory, meaning, and note-taking and helps the listeners learn to focus on note-taking skills.

Web Resources

The Six Stages of the Listening Process
“Stages of the Listening Process Explained”
An in-depth explanation exploring the stages of the listening process.

The Four Types of Listening: Type 2: Empathic
“Empathic Listening”
A detailed explanation of empathic listening, its benefits, and guidelines.

Problem Listening Behaviors
“Barriers to Effective Listening”
The exercise illuminates faulty listening behavior, delineates common barriers to listening, and ends with non-verbal and other signs of ineffective listening.