Video and Multimedia
Click on the following links. Please note these will open in a new window.
Audio
Office Layouts
http://www.npr.org/2016/05/27/479764881/employees-yearn-for-return-to-cubicles-amid-open-office-woes
This audio clip shows how an office layout affects employees.
Video
Making Process Selection Decisions
https://www.youtube.com/watch?v=5XHHTAiKfso
This video describes factors to consider when deciding which process to use.
Designing Service Processes
https://www.youtube.com/watch?v=BeEUemtdoJQ&t
This short animation about service design shows how creating and testing a new process can lead to a great service experience.
Process Design for Global Operations
https://www.youtube.com/watch?v=fDsuODMnmLE
This video shows how Volkswagen optimizes processes within its logistics centers to make distribution more efficient.
Processes and Sustainability
https://www.theatlantic.com/video/index/512225/harris-tweed/
This video highlights the production of tweed on a Scottish island, demonstrating how the sustainable manufacturing process helps to maintain a cultural tradition and support the local economy.
Web
Processes and the Supply Chain
http://www.supplychainquarterly.com/topics/Procurement/scq201102map/
This article gives steps to mapping processes in a supply chain.
Retail Layout Design
http://www.businessinsider.com/the-brilliant-trick-behind-ikeas-store-design-2012-1
This article about IKEA shows how their facility layout helps boost sales.