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Introduction to Leadership

Concepts and Practice

Third Edition

by Peter G. Northouse

Student Resources

Understanding Leadership
Recognizing Your Traits
Engaging People’s Strengths
Understanding Philosophy and Styles
Attending to Tasks and Relationships
Developing Leadership Skills
Creating a Vision
Establishing a Constructive Climate
Listening to Out-Group Members
Handling Conflict
Addressing Ethics in Leadership
Overcoming Obstacles

Ask the Author Video

Chapter 9

Listening to Out-Group Members

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