After reading and studying this chapter, you should be able to do the following:

10.1 Describe multiple aspects of managing employee retention and separations.

10.2 Explain the costs of voluntary turnover to an organization.

10.3 Identify the steps organizations should take to manage employee retention.

10.4 Indicate the costs of employee dismissals to an organization.

10.5 Estimate the cost of employee layoffs to an organization.