9-1: Explain diversity and inclusion.

9-2: Describe the inclusion framework.

9-3: Discuss practices for embracing diversity and inclusion.
 

Chapter outline:

Introduction

Diversity and Inclusion Explained

Definitions

Brief Historical Perspective

Inclusion Framework

Leadership Snapshot: Xerox Corporation

Diversity and Inclusion in Practice

Model of Inclusive Practices

Leader Practices That Advance Diversity and Inclusion

Barriers to Embracing Diversity and Inclusion

Summary