SAGE Journal Articles

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SAGE Journal User Guide

Chang, S., & Tharenou, P., (2004). Competencies Needed for Managing a Multicultural Workgroup. Asia Pacific Journal of Human Resources, 42(1), 57-74.

Discussion Questions:

  1. What skills did the authors determine from previous research facilitated effective intercultural communication?
  2. How did the authors design their study and collect and analyze their data?
  3. What skills for managing a multicultural workgroup did the authors identify from their study? 

 

Usunier, J.-C. & Roulin, N. (2010). The Influence of high- and low-context communication styles on the design, content, and language of business-to-business web sites. Journal of Business Communication, 47(2), 189-227.

Discussion Questions:

  1. How do these authors avoid the high-context – low-context dichotomy?
  2. How does context influence B2B Web design and content?
  3. What recommendations do the authors have for designing B2B web sites?

 

Kittler, M. G., Rygl, D., & Mackinnon, A. (2011). Special Review Article: Beyond culture or beyond control? Reviewing the use of Hall’s high-/low-context concept. International Journal of Cross Cultural Management, 11(1), 63-82.

Discussion Questions:

  1. What have been the criticisms of Hall’s work?
  2. What is the basis of the authors’ conclusions in this article?
  3. What are the authors’ conclusions and recommendations for future research?

 

Oetzel, J.G., & Ting-Toomey, S. (2003). Face Concerns in Interpersonal Conflict: ACross  Cultural Empirical Test of the  ace Negotiation Theory. Communication Research, 30(6), 599-624.

Discussion Questions:

  1. What do Oetzel & Ting-Toomey mean by “face-negotiation theory?”
  2. What do the authors mean by “conflict styles?”
  3. What were the major findings comparing the four national cultures?

 

Lauring, J. (2011). Intercultural organizational communication: The social organizing of interaction in international encounters. Journal of Business and Communication, 48(3), 231–55.

Discussion Questions:

  1. Why is recognition that perception is culturally marked important in the business environment?
  2. How can improved intercultural competence help in interactions in international encounters?