SAGE Journal Articles
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Chang, S., & Tharenou, P., (2004). Competencies Needed for Managing a Multicultural Workgroup. Asia Pacific Journal of Human Resources, 42(1), 57-74.
Discussion Questions:
- What skills did the authors determine from previous research facilitated effective intercultural communication?
- How did the authors design their study and collect and analyze their data?
- What skills for managing a multicultural workgroup did the authors identify from their study?
Usunier, J.-C. & Roulin, N. (2010). The Influence of high- and low-context communication styles on the design, content, and language of business-to-business web sites. Journal of Business Communication, 47(2), 189-227.
Discussion Questions:
- How do these authors avoid the high-context – low-context dichotomy?
- How does context influence B2B Web design and content?
- What recommendations do the authors have for designing B2B web sites?
Kittler, M. G., Rygl, D., & Mackinnon, A. (2011). Special Review Article: Beyond culture or beyond control? Reviewing the use of Hall’s high-/low-context concept. International Journal of Cross Cultural Management, 11(1), 63-82.
Discussion Questions:
- What have been the criticisms of Hall’s work?
- What is the basis of the authors’ conclusions in this article?
- What are the authors’ conclusions and recommendations for future research?
Oetzel, J.G., & Ting-Toomey, S. (2003). Face Concerns in Interpersonal Conflict: ACross Cultural Empirical Test of the ace Negotiation Theory. Communication Research, 30(6), 599-624.
Discussion Questions:
- What do Oetzel & Ting-Toomey mean by “face-negotiation theory?”
- What do the authors mean by “conflict styles?”
- What were the major findings comparing the four national cultures?
Lauring, J. (2011). Intercultural organizational communication: The social organizing of interaction in international encounters. Journal of Business and Communication, 48(3), 231–55.
Discussion Questions:
- Why is recognition that perception is culturally marked important in the business environment?
- How can improved intercultural competence help in interactions in international encounters?