After completing this chapter, you should be able to:

8.1 Demonstrate how uncertainty, costs and benefits, and dialectical tensions affect the nature and effectiveness of relationships.
8.2 Explain the ways in which lying and the relationship tools of trust and laughter impact relationships.
8.3 Describe how emotions and emotional expression influence relationships, connecting each with emotional intelligence.
8.4 Define relational conflict and identify ways to manage it.
8.5 Illustrate the influences of gender and culture on emotional expression and relational conflict.
8.6 Discuss technology’s influence on the expression of emotions and the handling of conflict.