Learning Objectives

After completing this appendix, you should be able to:

16.1 Define and explain the nature of the employment interview, exploring common interviewee fears, tools to master, and tasks to complete to secure the interview.
16.2 Discuss the following employment interview specifics: interview stages, the kinds of questions asked, and interviewee roles and responsibilities, including how to respond to illegal questions.
16.3 Identify how diversity influences the job search and the interview. 
16.4 Demonstrate the practice of impression management, explaining its relationship to interview success.