Upon completion of this chapter, the reader should be able to do the following:
2.1. State a working definition of corporate social responsibility (CSR), and describe its four pillars.
2.2. Articulate the fundamental reasons why CSR is an effective organizational strategy.
2.3. Explain the three primary views of CSR and the explicit and implicit CSR framework.
2.4. Compare arguments for and against the use of CSR by businesses.
2.5. Identify current strategies used by businesses to achieve their CSR objectives.