Learning Objectives

Upon completion of this chapter, the reader should be able to do the following:
13.1 List the major drivers of technology and their impact.
13.2 Describe the impact of the digital divide on society.
13.3 Define big data, and explain how organizations use data analytics in their business planning and
operations.
13.4 Identify the primary challenges faced by organizations in managing and protecting data of stakeholders from hackers.
13.5 Understand the mosaic of laws that apply to data usage.
13.6 Explain the ethical issues related to data usage.