Upon completion of this chapter, the reader should be able to do the following:
14.1 Articulate the difference between privacy and security and how personal information is involved.
14.2 Explain the responsibilities that individuals, governments, and companies have in the protection of privacy.
14.3 Describe the right to be forgotten, the right to erasure, and the practice of surveillance as well as when and where they apply.
14.4 Explain the various best practices of personal information that managers need to be aware of.