Click on the following links. Please note these will open in a new window.

Video

1. Respond With Constructive Criticism 
   “How to Give Constructive Criticism” 
   Description:  The speaker shares 8 points in giving constructive criticism.
    
2. Analyze Your Listening Skills 
   “How to Listen Better:  Evaluating and Critically Listening” 
   Description:  The speaker explains how critical listeners prepare to listen.
    
3. The Ability to Listen Critically 
   “Julian Treasure:  5 Ways to Listen Better” 
   Description:  In this short, valuable and arresting TED talk, Treasure shares five ways to re-tune your ears for conscious listening to both other people and the world around you.

Audio

1. Taking Notes 
   “Consecutive Note-Taking-Part I” 
   Description:  The lecturer explains the connection between memory, meaning, and note-taking and helps the listeners learn to focus on note-taking skills.. 
    
2. Approach the Speaker’s Stand 
   “Communication Steroids Podcast:  Avoiding Vagueness” 
   Description:  The podcast humorously discusses the dangers in using vague buzzwords and jargon that obscure your meaning while negatively affecting the audience.
    
3. Ethnocentrism 
   “Ethnocentrism” 
   Description:  A Black Eyed Peas song “Where is the Love” accompanies ethnocentrism pop ups and arresting photographs to explain the dangers of ethnocentrism.

Web Resources

1. The Six Stages of the Listening Process Explained 
   “Stages of the Listening Process Explained” 
   Description:  This explanation explores in depth the stages as outlined in the chapter.
    
2. The Four Types of Listening: Type 2: Empathic 
   “Empathic Listening” 
   Description:  This detailed article explains empathic listening, its benefits, and guidelines.
    
3. Problem Listening Behaviors 
   “Barriers to Effective Listening” 
   Description:  The exercise illuminates faulty listening behavior, delineates common barriers to listening, and ends with non-verbal and other signs of ineffective listening.