Questions for thought and discussion that allow you to make the connection between your learning content and your experiences in the working world.
Work Application 9.1
Select a present or past boss and describe how much you trust that person. Be sure to give specific examples of things your boss did, or didn’t do, that created or destroyed your trust.
Trust and Communication
LO 9.1 Explain the value of trust and communication in employee relations.
Work Application 9.2
Review your answers to the listening skills assessment (Self-Assessment 9.1). What are your two weakest areas, and how will you improve them?
Listening Skills
LO 9.1 Explain the value of trust and communication in employee relations.
Work Application 9.3
Identify the three most important determinants of your job satisfaction, and explain why they are important to you.
Determinants of Job Satisfaction
LO 9.2 Discuss the primary reason why measuring job satisfaction is so difficult.
Work Application 9.4
Give an example of how your present or past employer met your right to free consent. What did you consent to do on the job? Have you ever not consented to do something on the job? If yes, give an example of what you refused to do.
Right of Free Consent
LO 9.4 Identify the commonly accepted individual rights in the workplace.
Work Application 9.5
Give an example of when employees were encouraged to conduct unethical or illegal activities. Try to give an example from an organization where you work or have worked, but otherwise, give an example from another source, such as the news media.
Right of Freedom of Conscience (Limited)
LO 9.4 Identify the commonly accepted individual rights in the workplace.
Work Application 9.6
How do you feel about employees communicating negative things about the organization to outsiders? Should management monitor employee speech and take action to stop negative speech?
Right to Free Speech (Limited)
LO 9.4 Identify the commonly accepted individual rights in the workplace.
Work Application 9.7
Assess your present or past boss’s coaching skills. Did the boss follow the steps in the coaching model?
Coaching
LO 9.6 Contrast the coaching, counseling, and discipline processes used in organizations.
Work Application 9.8
Assess how well your boss and the organization you work or worked for follows the Just Cause standards.
Disciplining
LO 9.6 Contrast the coaching, counseling, and discipline processes used in organizations.
Work Application 9.9
Assess how well your boss and the organization where you work or have worked follows the eight guidelines for effective discipline.
Disciplining
LO 9.6 Contrast the coaching, counseling, and discipline processes used in organizations.
Work Application 9.10
Describe progressive discipline where you work or have worked.
Progressive Discipline
LO 9.6 Contrast the coaching, counseling, and discipline processes used in organizations.
Work Application 9.11
Assess how well your present or past boss used the discipline model with employees.
The Discipline Model
LO 9.6 Contrast the coaching, counseling, and discipline processes used in organizations.
Work Application 9.12
Give examples of reasons why employees can be terminated where you work or have worked.
Causes of Immediate Termination
LO 9.6 Contrast the coaching, counseling, and discipline processes used in organizations.
Work Application 9.13
Describe your experience with a union. If you have no experience, interview someone who has union experience to find out their views of the union. What do they like and dislike about the union?
Union Organizing
LO 9.8 Discuss what management cannot do in attempting to limit union organizing efforts.
Work Application 9.14
Describe a complaint that you brought to your supervisor and how it was handled. If you have never had a complaint, interview someone who has, and describe the complaint and how it was handled.
Grievances
LO 9.8 Discuss what management cannot do in attempting to limit union organizing efforts.
