Click on the following links. Please note these will open in a new window.

Whiteboard Example Video

These videos, based on examples in the book, show how to set up and solve equations. 

Example 2.1
Financial and Productivity Measures at Ultra Ski Co.

Video

"What is Strategic Planning?"
Watch a CEO's discussion of strategic planning

"The art of Satisfying Customers Video 9:Service First Video Library"
Watch a video on the art of satisfying customers

"What's your Core Competency?"
Watch a general discussion of core competency

"Performance Measurement"
Watch an executive discuss the importance of performance measures

"The Balanced Scoreboard"
Watch Dr. Kaplan discussing his balanced scorecard model

"What is Big Data?"
See how a business might use big data

"Textile Fair Trade Supply Chain"
Watch a fair trade story

"Wal-Mart measures sustainability"
Watch a discussion about measuring sustainability

Web Resources

"Southwest Airlines' Seven Secrets for Success"
Read more about the strategy of Southwest Airlines