Learning Objectives

3.1 Identify how leadermember exchange (LMX) forms
3.2 Define in-group versus out-group relationships
3.3 Describe the LMX dilemma in terms of outgroup formation
3.4 Formulate what can be done to prevent or remedy the LMX dilemma
3.5 Identify the importance of political savvy on the part of leaders as a means of building relationships with and influencing peers, customers, suppliers, and superiors