9.1 Describe the challenges faced by minority group members (including women) who attempt to lead
9.2 Summarize and compare the concepts of glass ceiling and glass cliff
9.3 Explain and manage the major challenges facing majority group members who attempt to lead in an increasingly diverse work context
9.4 Appraise oneself in terms of the extent of an inclusive mindset
9.5 Identify and manage the paradox of building cultural homogeneity, while allowing for diversity