Chapter 10

Click on the following links - please note these will open in a new window

1. Business Week: Business Leadership This website includes numerous short articles about business managers who have succeeded and failed at leadership. Many of them draw conclusions about the way people in authority should communicate with others. In fact, leadership and communication are interchangeable in many of these articles. 
2. Executive Planet This website offers advice for business managers who must conduct business in an unfamiliar culture. Using a traditional view of culture, visitors to the site are invited to explore a destination country (i.e., a “culture” in this view) to learn how businesspeople there dress and act.
3. The Office Life: The Ridiculous Business Jargon Dictionary Your textbook emphasizes the importance of language and jargon in fostering expectations and socializing people to the world of work. This website lists hundreds of words and phrases—many submitted by businesspeople—that are overused or misused in the world of business.
4. Workplace Bullying Institute Workplace bullying is a form of employee-abusive communication. This website provides research on the scope of the problem, updates on policies to reduce the incidence of bullying, and advice on handling a workplace bully.